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ISSREPORTERlHumanResourcesDECEMBER2011THEPURPOSEOFtheHRToolkitforLineManagersistohelpimproveperformance.LineManagersandtheirteamswhousethiskitareguaranteedtoimproveemployeeengagementandwellbeingandconsequentlywilloutperformtheirpeerteamswhodonotuseit.TheHRforLineManagerstoolkitisfocusedontheEmployeeLifecyclewithinabusiness.Therearethreemainsections6FindtheRightPeople6GetProductive6KeepProductiveEachsegmentissupportedbytherelevantpolicytheprocesstomakethepolicyworktheassociatedtemplatesandovertimeHRwilladdmaterialssuchaspresentationshintsandtipsandcheckliststosupporttheindividualtheteamandthemanagerinusingthepolicytoimprovebusinessperformance.AllofthiswillbeplacedonAthenaforeveryonetoseeforthemselves.ItisthattimeofyearwhenmanypeoplearepreparingtogiveorreceivetheirannualperformancereviewandasaresultthisarticlefocusesonthoseelementsoftheEmployeeLifecyclethatarerelevanttoperformancemanagementwhereeveryouareintheISSGroupofCompanies.ThepurposeofPerformancePlanningandReviewistoimproveperformance.Andthatmeans6Steadyquantifiableimprovement6Samepersonbetterperformance6SameworkforcebetterperformanceFindTheRightPeopleStep1.IdentifyanddefinetheneedUnlessyouunderstandwhatandwhereyourgapsaretherex19snopointrecruitingsomeonetofillthem6Regularlyconsiderandexplorealternativewaysofgettingtheworkdoneratherthanfillingeachroleasithasbeendonehistorically6Ifyouidentifyarecruitmentneedspecifyclearlythecapabilitiesyouareseeking.Thiswillmakeiteasiertosetupawell-designedandtargetedselectionprocess.TeamManagementoftheEmployeeLifeCycleThisisthefirstinaseriesofHumanResourcesGuidesfortheLineManagerwritesSeniorVicePresidentHumanResourcesCamillaAitchisonthatcollectivelymakesuptheHRtoolkitforLineManagerstouseinanysituationintheworkplace.6Recruitmentinpartisamarketingexercise.Trytocreateapositivefirstimpressionofyouragencyx18asagoodplacetoworkx19andyourselfasamanagerasx18goodtoworkforx19throughyouradvertisingapproachandcommunicationstyle.GetProductiveStep3.EstablishexpectationsPeoplecanx19tdeliverresultsifexpectationsarenx19tclearandalignedx13yoursandtheirs6Communicationinfluencesemployeeengagement.Yourteamneedstounderstandtheconnectionbetweentheirownworkandtheorganisationx19sstrategyandgoals.Youmustexplainthisconnectionclearlyandinvolvestaffinrelevantdiscussions.Step2.SelectandengageNevercompromiseinrecruitment.Itisbettertomanagethehiringgapthanrecruitsomeonewhoisnotsuitable.Iftheyareapoorperformeryouwillspendyourtimetryingtogetridofthem.Tipsandtactics6Approachrecruitmentexerciseslikeanymajorproject.Developanactionplanidentifydiscretetasksandsticktoidentifiedmilestonesforadvertisingshort-listingassessmentanddecisionmaking.6Youcanadvertiseinternallyandexternallyatthesametime12www.iss-shipping.com