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ISSREPORTERlAroundtheNetworkDECEMBER20116www.iss-shipping.comAndrewBoazLucianoOliveiraandRobertZajicekrecentlypresentedtoagroupofdelegatesfromPetrobrasHQinRiodeJaneiroontheUSAmarketfocusingongeographyportterminalinformationmarketconditionsregulationsdocumentationrequirementsoffshorelighteringandothertankerrelatedtopics.ISSPortManagerGeordieCookalongwithsevenCustomsOfficersaCustomspatroldogand2AQISofficersattendedthedredgerJFJDENULatPortHedlandAnchoragesome12nmofftheport.ISSassisteddredgingcompanyJanDeNulinofficiallyimportingthevesselintoAustraliatoconductvitaldredgingworkinPortHedlandharbourtoassistwiththerapidportexpansionprogrammesneededtocopewithboomingironoreexports.ISSOmanRelocationsdepartmentheadedbyManojKumararrangedaworkshopatourMadinatQaboosofficefacilitytorefreshandupdatetheirskillsusingthelatestmethodsfordeliveringqualityservicetoclients.Theworkshopincludedcostcontrolpicturefragileitemspackingcleanlinessofwarehousewarehouseequipmentcustomerhandlingcrewintroductionawarenesstoclientonvaluablesandtraveldocumentationcontainerstackingimportdeliverypackingmethodologyandpackingglasswarechinaware.ISSOmanGMRobertWalkercommentedx1cThisinitiativewasarrangedsolelybytheRelocationsteamfortheRelocationsteamwiththeaimofmakingISSOmanRelocationsthepreferredservicesupplierinthelocalmarket.Ourteamcandeliverhouseholdgoodstoanydestinationontheplanetandwebelievethatbyconstanttrainingwewillcontinuetodeliveramotivatedandprofessionalpackingandunpackingservice.Wehavehandledmorethan130jobsthisyeartodateandourclientsincludemostofthelocalembassiesaswellastheleadingoilandgasproducersx1d.Picturedx13ManojKumarpresentsthesafepackingworkshoptotheteam.ABPShippingGlobalConferencetookplaceatBPShippingx19sofficeinLondon.L-RKatyaLehyCarolFowlerBPSAgencyCoordinatorsRameshSubramaniISSMEAHubAndrewEdwardsBPSCommercialSupportManagerCaptDeepakKhanchandaniLimLayHongISSEHHubandSantoshThomasISSMEAHub.L-RBrendaMcClureNimiPereiraCeciliaCalderonandSezakiHiroko.TheChaffordHundredofficewasvisitedbyHumanResourceManagersfromISSlocationsaroundtheworld.Themeetingwasthefirstopportunityforthegrouptocometogetherandnotonlylistenlearnandsharebuttoalsomeetoneanotherforthefirsttime.CamillaAitchisonSeniorVicePresidentGroupHumanResourcespreparedafullandrobustagendaallowingopportunityforinformaldiscussionsamongstthegroupeagertolearnfromoneanother.TherewasnotaspareminuteduringtheweekasCamillaguidedthegroupthroughtheglobalHRstrategyandobjectivesfollowedbyHRinitiativeskeytothestrategyincludingrecruitmentselectionandon-boardingperformancemanagementtotalrewardandhealthandsafety.ThehighlightwasthepresentationbytheCEOontheISSGroupStrategy.ThisconfirmedhowcriticalpeoplearetothestrategyandhowHRiskeytodevelopingthepeoplestrategyinordertosupportthebusiness.Anotherhighlightwasaproductdemonstrationforahumanresourcesinformationsystemwhichwouldmaintainglobalemployeedataandbusinessprocessesforperformancemanagementsuccessionplanningcompensationandbenefitsandreporting.Theweekwasconsideredahugesuccessbyallwhoarealreadylookingaheadtothenextmeeting.