The ISS Port Said office in Egypt was established due to the importance of Port Said Port and the vital role it plays in the national economy.
Port Said port, besides being a commercial port where many cargo ships call, is also a major cruise port which receives many cruise ship port calls throughout the year.
Port Said has two big container terminals, one located to the west and another more recently established one to the East of the port area. Hence one of the main activities at the ISS Port Said office is Liner Services.
ISS Port Said comprises of a large, experienced and professional Operations team who are well-equipped to handle all type of ships including bulk carriers, general cargo ships, tankers, LPG, LNG, Containers, Car Carriers and naval vessels. In addition our staff has a wealth of experience in handling cruise vessels and attending to their particular needs.
The ISS Operations team at Port Said is also responsible for handling all vessels making the southbound transit of the Suez Canal as well as port calls at Port Said port and El Arish port.
Based on our faith in the fact that our company’s strength and potential lies in our man power is the reason why ISS Port Said was very careful to select the best boarding representatives who are fluent in the English language. As per ISS Policy all boarding staff regularly attend training courses and operations workshops in order to ensure they are fully aware of any developments in the shipping industry.
We offer the following services at Port Said for a call of discharging or loading as well as for Suez Canal transits:
- Cash To Master Delivery
- Ship’s spare parts, mail and parcels delivery
- Customs clearance and air freight arrangements for outbound shipments
- Ship’s crew (joining /repatriation/visa/medical/dental)
- Ship’s stores (charts, publications, paints, lube oil & other supplies)
- Ship’s repairs
- Supplying fresh water
- Bunkering co-ordination
- Co-ordinations for surveyors
- Notes of protests ( Notarization )
- Delivery / Re-delivery
Port Said office is proud to have a very capable accounting team who carry out most steps of finalizing disbursement accounts. They collect and follow up all the invoices issued by the official authorities and vendors relating to the ship’s voyage. They ensure that those invoices match the related tariff. Every single invoice is then translated into English as most of the official authorities invoices are issued in the Arabic language.
One of the most challenging elements for our accounts department is being able to finalize the ships’ D/As within a maximum 20 days as this is one of our company’s selling points.
The tentative D/As are dispatched to our Cairo office by the accounts department to be reviewed and finally processed then bundled and dispatched to clients.
As one of our main activities in Port Said is the Liner we have a dedicated liner team which consists of the following departments:
- Customer services
- Operations for import and export cargo
- Documentation representatives
- Inventory equipment employees who are assisted by the containers yard reps.