Inchcape Shipping Services offers a comprehensive range of services to our customers using locally employed staff working under Inchcape Shipping Services Management. As an Inchcape Associate Company we not only have a substantial presence locally but can also count on expertise and support throughout our global network.
The office at Guayaquil co-ordinates all ports in Ecuador and we have a network of sub agencies covering the entire coast, serving all major ports in Ecuador such as Guayaquil, Manta, Puerto Bolìvar, Galápagos, Esmeraldas, Salinas and La Libertad. Our agency network along the coast of Ecuador enables us to serve vessels in every port of Ecuador.
ISS Ecuador enjoys ISO 9001:2008 Accreditation approved by Lloyd’s Register Quality Assurance to our Maritime Services Agency at Inchcape Shipping Services Ecuador guaranteeing a first class and qualified service to all our customers.
Our Ecuadorian operations department handles a variety of vessels, specializing in tendering national and foreign organisations. During a vessel’s stay in port we handle crew changes, transport of both personnel and cargo, loading / unloading of equipment, Cash to Master, shore excursions, supplies, food provisions, arrangements and other special requests from the ship.
Among the comprehensive range of services offered ISS Ecuador handles ship agency, cargo handling, equipment rental, stevedoring services and ship chandler activities.
Our main clients include:
- GREAT WHITE FLEET LTD.
- PETER DEILMANN CRUISE LINE
- CUNARD CRUISE LINE
- V-SHIPS CRUISE LINE
- EUKOR CAR CARRIERS
- MAERSK TANKERS
- SWAN HELLENIC
- EXXON MOBIL
- US NAVY
All of our port executives offer a consistent, defined and monitored level of service. Over the years we have developed personal relationships with masters and crew members assisting them with all of their requirements in liaison with local authorities. ISS Ecuador also provides information and full assistance to the owners prior to the vessels’ arrival regarding local regulations and customs and operating procedures all of which contribute to the best port call performance.
Our service is available 24 hours a day. With a permanent agency co-ordinator equipped with the necessary radio equipment and mobile phones for easy contact at any time, we are ready to provide assistance for any of the range of requirements for the operation.