ISS Umm Qasr
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Inchcape Shipping Services re-launched its operations in Iraq on 23 March 2003 and has established a fully functional office in Umm Qasr Port Administration Building providing a variety of services to meet the growing demands of our valued and diversified customers.




ISS Offers full husbandry agency services and protective agency to vessels calling at the Basra Oil Terminal (BOT), formerly known as Mina Al Bakr Oil Terminal (MABOT), Umm Qasr Port, Khor Al Zubayr, Khor Al Amaya and Basra al Maqel Port.  With all services provided via a certified ISO 9001:2000 quality management system we guarantee consistently high quality agency services wherever and whenever you call at Iraq. 


ISS in Iraq has gained enormous experience in handling offshore clients in dredging, cable laying, survey and offshore support projects. Combining our thorough understanding of the port agency business with the expertise to deliver high quality logistics support we have been providing a consistently superior level of service since 2003.




Our freight forwarding and logistics division in Iraq provides a comprehensive range of logistics services including air charter, land and sea freight forwarding, customs brokerage services and local haulage transit services to Iraq from all surrounding countries.  ISS Iraq is agent to several global and regional forwarders including Dachser and with its independent project forwarding division is able to offer a total package of solutions for all logistics requirements .


Services include: 

  • Customs Clearance and Delivery.
  • Freight Forwarding.
  • Warehousing and Distribution.



The principal activity of the Surveyors and Loss Adjusters division of Inchcape Shipping Services is the inspection of cargo and ships in connection with matters which concern insurance, P & I clubs, vessel owners’ and charterers’ requirements.  Teams of qualified and experienced marine surveyors, cargo surveyors and claims processing staff have built long lasting relationships with both local and international clients by providing professional and successful solutions to the most complex cases and providing a service of the highest calibre.


Inchcape Shipping Services are Lloyds Agents, claim settling agents, P & I correspondents, and survey agents for W.K. Webster, U.K, Ceemis U.K. and Cesam France.


Our principals include Cargo Underwriters, P & I Clubs, vessel owners, and vessel charterers.




Our well established liner division provides a full agency service for various shipping lines covering operations, container control, documentation and sales for import and export boxes.


ISS Iraq has refined its Liner services to become more than just a provider of container control and documentation services, to being an integral part of the efficient operational and commercial success of every voyage.


From an operational perspective ISS Iraq will ensure that costs are minimized and vessel turn-around is as fast as possible, with our staff constantly striving to raise the bar.


5. Humanitarian Logistics Services


Inchcape Shipping Services Ltd is the leading global independent port agency firm with our own 24/7 operation in Iraq since early 2003. ISS act as local agents in Umm Qasr for a number of significant food and equipment traders and exporters.


As local agents ISS Iraq perform stevedoring and bagging of rice and corn shipped from the United States on bulk vessels to Iraq providing bagging operations in Umm Qasr Port since 2005.


6.  Government Services


ISS is one of the market leaders in Iraq for providing port and logistics operations for military and civilian contractors, maintaining operational security at all times and tailoring our packages to the requirement of each customer. We currently provide:

  • Port Operations – Fully servicing ships and aircraft and their cargo, passengers and crew
  • Integrated Logistics - Coordinating current supplies and services chains, supplementing requirements with local capacity and transport
  • Base Operations - Equipment, material and supplies, supervision, labour and other construction and installation services at rear and forward operating sites
  • Exercise and Humanitarian Response - In-theatre logistics in support of planned operations and disaster relief.
Inchcape Shipping Services