Moore is global compliance officer with Inchcape Shipping Services. She works
What does a normal day
at your work involve? What are the most challenging parts?
I have recently joined the company, it's hard to say what a normal day would
involve. In two decades of working in-house in multinationals, however, I can
predict with some certainty that there won't be many "normal" days.
It's what I love about the job.
now, I am dividing my time among learning about the business, assessing the
current needs for the compliance programme in the immediate and long term, and
responding to current demands.
are a lot of challenging parts, but my top five are: prioritising travel to key
markets; matching the compliance programme to risks across business lines and
geographies; position compliance as a business advantage; establishing
credibility for the compliance function generally; and for me personally at all
levels in the organisation.
Why did you join
a big believer in walking through doors that open for you, whether
professionally or personally, and this opportunity came up unexpectedly. It's
an industry with a great deal of history, a global profile and a dash of
romance. The combination is irresistible!
also an industry that presents a great challenge for a compliance officer, and
I am proud to have joined an organisation with a firm commitment to conducting
its business with integrity worldwide.
Where do you see
yourself in five years’ time (career-wise)? To achieve that, what kind of
skills you are planning to gain?
cannot imagine a better position at ISS than I have at present. I report to the
chief executive and the board and sit on the senior management team. Better to
ask me where I see the company's compliance programme in five years' time, so I
can answer "at the leading edge of the industry and
skills I need are business and industry know-how. Compliance can't be effective
in a vacuum, and compliance can't be done by a single person. I need to
understand industry and company challenges, listen to regulators, customers and
competitors, and work closely with the business to get it right.
Moore, Global Compliance Officer