Inchcape Shipping Services
(ISS), the world’s leading maritime and logistics service provider, has won an
additional contract with Stolt-Nielsen for port agency in South Africa.
Under the major new agency
agreement, ISS South Africa is handling the port calls of Stolt Tankers at
Durban, Richards Bay, Cape Town and Mosel Bay. A key division of Stolt-Nielsen,
Stolt Tankers is one of the world’s largest fleet of deep-sea, regional, coastal
and inland parcel tankers, providing transportation services to leading
manufacturers of chemical and other bulk liquids.
With cutting port time and
increasing efficiency a major business focus of Stolt Tankers, ISS South Africa
is helping to ensure quick vessel turn-around at the ports, along with fast,
accurate and detailed port accounting, despatching of cargo documents and full
port call management control. It is also providing full cost control, financial
visibility and performance information to Stolt Tankers.
Comments Tim Whitmore, ISS Key
Account Manager, Liquid & Gas Specialist: “We are delighted to be
developing our relationship with Stolt-Nielsen with this contract, protecting
its interests during the port calls in South Africa through our established
policies and procedures to provide the appropriate level of port call
management control. This includes three-times-a-day reporting, frequent visits
to vessels, problem solving, and assistance to principals and Masters. Our goal
is always to turn around customers’ vessels quickly, anticipate issues before
they happen and ensure first class communication.
“As a major global agent we
offer security and peace of mind to our customers in South Africa, as well as
across the region and network. We work to defined QMS & HSSE procedures and
conduct extensive internal and external audits.
Our experience is key to the efficient turnaround of vessels and our
staff help to minimise unplanned costs and identify actual savings.”