ISS Global Marine Travel (GMT)
In May 2010 Inchcape Shipping Services acquired Global Marine Travel LLC and Interargo
PH. Together we have rebranded Global Marine Travel and Interargo to become ISS
Our new partnership brings together the strong values of all three companies and
will give us the ability to provide unmatched value added services to the maritime
community such as a unique door-to-deck transportation service combined with airline
ticketing and travel monitoring.
ISS GMT specializes in providing one-way refundable and changeable airfares
to move cruise, private yacht and ship crews, contractors, vessel managers and superintendents,
surveyors and offshore oil rig workers from their homes to their vessels and back
We are also a full service travel agency and as such are able to provide hotel,
car rental and other transfer services on request. Our agents are on duty 24 hours
per day 7 days per week year round.
We hold special contracts with all major airlines but don’t restrict ourselves
to just the major carriers. In our search to find the best price for our clients
we use a range of low cost carriers, charter aircraft, helicopters and trains
to get crew to their destinations.
With the ever changing travel environment, increased fuel costs and conditions beyond
our control, everyday travel decisions are getting harder and harder to make and
the team at ISS GMT is here to assist.
We make it our responsibility and duty to work with our airline suppliers, monitor
the world economic and political climate, and fight for issues that affect commonsense
travel in order to protect ISS GMT’s clients and employees. With this in mind,
we have decided to focus on people who travel within the maritime industry. By concentrating
on one segment of the travel community, we are better equipped to manage your travel
needs, and most importantly negotiate better airfares for our niche traveller.
Inchcape Shipping Services has a diversified customer base which includes clients
across the oil, cruise, container and bulk commodity sectors as well as serving
naval, government and inter-government clients. The natural synergies created with
this acquisition only strengthens the value add propositions on offer to clients
of both companies.
Please try the ISS GMT difference. Let us come into your business to conduct a workshop
and to see how we can best meet the needs of your organization.
To arrange a workshop for your business please
Contact Tim Davey
Questions & Answers
What does ISS GMT do?
ISS GMT is a full service travel agency that specializes in the commercial shipping,
offshore and private yacht industries to move workers and other qualified travellers
around the world.
What is a marine or offshore fare?
Marine or offshore fares are specially negotiated airfares available only to appointed
travel agencies designed to allow special rates and conditions to travellers who
are employed in the marine industry. In most cases, the traveller must be travelling
to or from a cruise ship, private yacht, commercial vessel, port, or offshore rig.
Every airline imposes its own eligibility conditions for the use of these fares
and some airlines permit travel by shoreside staff employed in the shipping industry.
Do marine or offshore fares have penalties or advance purchase requirements?
As a standard rule, marine fares are available for one-way purchase and are fully
refundable with no penalties. There are some exceptions to this rule, so ISS GMT
will always quote the penalties during the booking process.
What documentation do I need for marine or offshore fares?
For crewmembers travelling to or from a ship, a seaman’s book and/or letter
of employment is required. Some airlines require only a letter of employment and
permit travel for shoreside staff while travelling on duty. A letter on company
letter head explaining the purpose of travel is also accepted. Please contact us
Do I need a visa for my travel?
Depending upon the traveller nationality, origin, destination and routing, a visa
may be required. Travellers should always verify this requirement by contacting
their embassy. ISS GMT can advise on all visa requirements and direct you towards
assistance for processing the visa.
Can I travel one way or do I need to do round trip?
Marine and offshore fares are filed as one-way. A roundtrip combines two one-ways.
What else can ISS GMT help me with?
We can assist with charter flights, car and hotel bookings worldwide as well as
provide advice to make your trip as seamless as possible.
Do you handle large accounts?
ISS GMT handles clients of all size, from the individual crewmember signing off
his assignment for vacation, to multi-million dollar shipping companies who move
thousands of crewmembers per year.
Can ISS GMT run reports?
ISS GMT can tailor your client statement as you wish and provide detailed account
information based on any criteria identified by the client.
Do you have dedicated account managers?
Although some clients normally deal directly with a specific agent in the office,
our pool of staff is available 24/7/365 to assist clients as needed. Our customer
service manager over see all account on top of a dedicated account manager.
Are you available 24 hours per day?
ISS GMT does not operate an after-hours service because we are always open. At any
time, clients can call us for immediate service.
What payment options are available?
We accept all major credit cards, wire transfers, and Western Union. With prior
approval, we can invoice clients on a weekly basis after certain conditions are
Do I receive frequent flyer miles on marine fares?
Most marine fares allow accrual of frequent flyer mileage.
What is my baggage allowance?
Marine and offshore fares typically permit an extra bag for international travel
but there are exceptions based on the airline.
May I obtain an upgrade on my marine fare ticket?
While mileage can be accrued on most airlines, upgrades are based on each airline’s
Can family/friends travel on marine fares?
Some airlines permit family members including spouses and children to fly on marine
fares provided they are travelling with the crewmember on all sectors.
Further information can be found on the ISS GMT website
Global Marine Travel
Global Marine Travel LLC and Interargo PH
1800 SE 10th Avenue Suite 220
TollFree: 866 746 8872
Tel: 954 761 9595
FAX: 954 761 9191